Course Introduction
Rationale
Global communities and international organizations have urged governments in low and middle-income countries to evolve public
organizations and government agencies to deliver public service delivery. Evidence of the public sector reforms in Australia, the UK., and the U.S. shows reduced costs and public affair management costs. The customers are more satisfied with the services than before when there were lengthy processes and many papers and documents. The public sector services and welfare programs are managed like private sector organizations. Effectiveness and efficiency are the basis for key success factors. The performance management system is usually the model that national governments will have to apply—implementation of this model in the reform process affects the overall performance of the public sector in the countries. Today, the overall performance is not only informed the organizational readiness for providing services. It means how the government creates environments for foreign direct investment, which can help economic growth. It is vital that the public sector prepare for change and revitalization and being innovative to facilitate services to people and businesses. (Voravate C. 24/3/2021)
Objectives
The audience will be able to:
- Exchange ideas and practical experience on status, issues, and challenges in public sector reforms, applying PBM model.
- Explore key components and priorities to approach PBM at functional levels.
- Practice PBM planning tools and performance indicators; and
- Practice the tools for the execution of public service initiatives
Target Audiences
- Administrators of public organizations
- Directors/Managers/Unit Heads of functional units in public organizations
- Finance, economists, sociologist, scientists, engineers, health scientists working in public organizations
- State-owned enterprise management staff
Subject Content
Overview of the performance management system
- Policy framework
- A key concept of strategic planning
- Balanced-score cards approach in PBM
- Project cycle and learning cycle management
- Methods for formulation of organization visions, goals, strategies, action plans, and indication
- Approach and methods for monitoring and evaluation
Method of Delivery
- Mini input session
- Small groups discussion
- Planning workshop
- Case Study visit to private companies and public agencies
Duration
25 contact hours / 7 days – in class session
